Here the environmental conditions of slums will be addressed. A crisis management approach addresses the urgent demands for water supply and sanitation in these low-income settlements. Longer-term improvements include a wide range of amenities to improve the living conditions of slum dwellers.

Civil work include

(i) widening and realignment of neighbourhood access lanes;
(ii) electric lighting to illuminate lanes and open public spaces;
(iii) widening, realignment, and lining of drains;
(iv) construction of sewer/drains;
(v) construction of water supply lines;
(vi) provision of sold waste containers; and
(vii) improving public open space.

NGOs facilitate consultation, community mobilisation, planning and scheduling of community works, small-scale loan management, and maintenance.